Quality Improvement Education for Professionals at UAMS


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note-taking clinicianAs a result of research that increasingly highlights the link between healthcare delivery systems and health outcomes, improving the quality of care has become a priority for health providers across professions and around the world.  Although there is no universal recipe for improvement across healthcare systems, all people who are in any way involved in facilitating the delivery of patient care need some basic frameworks to help guide their efforts.

What is Quality Improvement?

Quality improvement (QI) consists of systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups. The Institute of Medicine (IOM), a recognized leader and advisor on improving the Nation’s health care, defines quality in health care as a direct correlation between the level of improved health services and the desired health outcomes of individuals and populations.

Quality Improvement is a formal approach to the analysis of performance and systematic efforts to improve it.

QI projects can involve administrative process improvements (like increasing efficiency) or clinical care improvements (like reducing medical errors in a certain type of clinical situation).